OpenPocket
Support & safe use.
Updated 10 November 2026
About OpenPocket · Privacy policy
Help with models, memory, local conversations and response reports.
Contact support
Email info@vectorspace.com.au with your device model, iOS or iPadOS version, OpenPocket version, model name and exact error. Remove private conversation content from screenshots. Support and safety reports are reviewed by VectorSpace; include enough detail for us to reproduce the issue.
Why does a quantized model need so much memory?
Quantization reduces model weight storage. Active conversation context, image processing and runtime buffers still need memory. Try a smaller model or a shorter context in Response preferences, then unload the active model in Settings. Memory and performance estimates are guidance; the operating system may not be able to allocate enough memory even when storage is available.
Downloads and offline use
Use a stable connection and keep OpenPocket in the foreground during downloads. Ensure sufficient free storage, then retry an interrupted download. Verified complete files can be reused. Once a compatible model is installed, local chat can work offline. Model downloads and external links require internet access.
Documents and images
Import text, Markdown or text-based PDFs, then review and edit the extracted text before attaching it. Scanned PDFs need OCR, which OpenPocket does not provide. Documents must also fit the selected model’s context. Image attachments require a compatible vision model and are resized for local processing; small text may be difficult to read.
Report an unsafe or incorrect answer
Tap the flag below a response, choose a reason and review the report. The response is excluded unless you turn on “Include this response.” Open the report in your email app and send it to info@vectorspace.com.au. If email is unavailable, copy the report or use Share to choose another email app. Nothing is sent automatically.
You can stop generation, start a new conversation or delete a conversation. OpenPocket has no public feed, messaging between users or user profiles.
Safe use
AI can produce incorrect, biased or inappropriate output. Verify important information and seek qualified advice for medical, legal or financial decisions. OpenPocket is not an emergency service.
Do not use the app to create pornography, sexual exploitation, hateful harassment, or instructions for violence, self-harm or abuse. On-device safety instructions and limited text filters reduce risk but cannot detect every unsafe response, language or image. Report problems so we can investigate and improve the app.
Remove local data
Delete conversations in history or use Settings → Clear all conversations. Remove model files in Library or Settings. Original documents, photos and copies shared elsewhere are unaffected.